How New-Age Fintech Companies can Help Achieve Financial Inclusion

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How New-Age Fintech Companies can Help Achieve Financial Inclusion

CFO Tech Outlook | Tuesday, July 12, 2022

Fintech companies should use different tools and services to educate borrowers on the available financing possibilities. Financial illiteracy is one of the biggest challenges facing fintech firms.

FREMONT, CA: Lack of access to financial services is a widespread issue that significantly hinders a significant portion of the global population. However, the hurdles faced vary from country to economy, with wealthy and emerging nations facing notably different obstacles.

In developing countries, many small enterprises and customers cannot obtain financing. This is because they do not meet the criteria imposed by banks. However, the increased reach of fintech companies has extended access to financial services. Digitally, it is now easy to acquire a borrower with good credit. The combination of artificial intelligence, machine learning, and big data enable fintech firms to reach a larger portion of the population. And while searching for customer-centric credit services.

However, fintech organizations should facilitate onboarding for their less-educated and unskilled customers. This can be achieved by making simple adjustments, such as presenting the software in many languages, providing assistance during onboarding using a kiosk, or sharing introductory videos. Any solution with a personal touch that makes it simpler for borrowers to contact the service provider will contribute to greater financial inclusion.

When it comes to utilizing financial services, consumer education becomes of paramount importance. Fintech companies should use different tools and services to educate borrowers on the available financing possibilities. Financial illiteracy is the greatest obstacle fintech startups must overcome. Most borrowers turn to family, friends, or loan sharks to meet their credit needs. Thus, loan qualification awareness will successfully drive the segment.

When it comes to financial borrowing, the importance of trust for both the lender and the borrower cannot be overstated. Financial is becoming more digitalized globally to prevent identity theft and lengthy and complex banking procedures. However, most customers are hesitant to make online payments for fear of losing money. Biometric technology plays an important role. Biometric technology in banking is quicker, more efficient, and more dependable, which benefits the financial company and its consumers. When it comes to maintaining consumer data and preventing it from being compromised or lost, there is no room for error when it comes to authentication security.

As Incubators/Innovation Labs encourage nascent concepts for financial inclusion, they might inspire students and entrepreneurs who require early-stage mentoring. These also collaborate with educational institutions and businesses since financial innovation promotes financial inclusion. The objective is to pursue the financial inclusion agenda with a concerted effort. To achieve this objective on a bigger scale, regulators must find a balance between fostering fintech advances that aid the unbanked and small and medium-sized enterprises and safeguarding the financial system's stability.

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