Forte and CivicPlus Announce Strategic Partnership

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Forte and CivicPlus Announce Strategic Partnership

CFO Tech Outlook | Friday, April 09, 2021

Together, Forte and CivicPlus will have a solution that accelerates the transformation of conventional payments services while offering key capabilities to drive an industry-leading online payments experience

FREMONT, CA: Forte Payment Systems, a CSG company, and CivicPlus, a provider of integrated technology solutions, have announced a strategic alliance to provide local governments across the country with a full end-to-end payments solution that provides a superior citizen engagement digital experience.

“The ability for local government agencies to provide services online is a core component to meeting the needs of the citizens they serve,” said Ryan Strait, Senior Product Director, CivicPlus. “We are excited to partner with Forte and offer the public sector a full solutions suite that provides ease of use and process efficiencies along with a high level of security and stability needed to ensure a seamless payments experience.”

Together, Forte and CivicPlus will have a solution that accelerates the transformation of conventional payments services while offering key capabilities to drive an industry-leading online payments experience:

• Improved Security: E2E encryption safeguards sensitive card information over the transaction lifecycle.

• Effortless Payments: Secure online payments are received instantly through an intuitive, user-friendly platform.

• Check Processing with Verification: Provides government agencies with the courage to approve checks while also validating checking accounts. Nacha’s latest standards for verification capabilities have been met.

• Real-time payment status update: Automatically records payment status to keep the system up to date.

“For years, Forte has been a trusted payments provider for local government agencies and municipalities nationwide, delivering a robust, secure and innovative technology suite to support acceptance and processing of payments,” said Jeff Thorness, President, Forte, CSG’s Payments solutions unit. “Our partnership with CivicPlus will allow us to expand our offerings and reach more than 4,000 local governments serving 250 million citizens and provide them with a seamless online payments experience.”

Forte provides creative and safe payment systems that help companies and government agencies minimize transaction costs, mitigate risk, and improve efficiencies. Forte has been handling ACH transactions for over 20 years. Nacha recently called the company a Preferred Partner for Account Validation, recognizing the company for providing products and services that help financial institutions and end-userorganizations use secure ACH payments, details, and messaging more effectively.

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