Arvind Jagini, CTO
As businesses grow, they tend to implement multiple software solutions to manage varied transaction flows and processes. There’s nothing inherently wrong in leveraging different systems. But the disparate systems often lead to duplication of data and provide outdated information that makes the entire decision-making process challenging. Also, in today’s world, where remote working has become the new norm, these disintegrated systems might lead to errors, duplication of effort, and lack of collaboration.
e•silentpartner from the Médi Group effectively addresses these issues by offering a value-added and cost-effective solution. Using the platform, clients can get all the information pertaining to any specific project, its budget, completion status, processes that can be improved, and the overall profitability and areas of improvement. It also provides collaboration and transparency among teams. “e•silentpartner allows clients to get a different perspective from the same data, based on their role. With its multiple modules for project & digital asset management, time entry, collaboration, billing, media, accounting, and CRM, the clients get a holistic picture of where they are standing with a project and their company,” states ArvindJagini, CTO, e•silentpartner.
e•silentpartner is a cloud-based CRM, project & workflow, media management, and accounting software for successful advertising and marketing communications companies, in-house agencies, consulting firms, PR Firms, and other professional services firms. This unified solution can be easily implemented to support multi-company, multi-office, multi-currency, multi-lingual settings.e•silentpartner aligns seamlessly with several PM methodologies, including Agile, Waterfall, Kanban, Scrum, Workflow, among others. The software also comes with user-specific, role-based dashboards that have different widgets based on security.
While CFOs can access the financial information and income statements, PMs can set up widgets to track entry times and deadline completions and view the entire project lifecycle.
e•silentpartner also offers flexible billing structures like advanced billing, estimate billing, or actual billing, along with easy-to-use multi-tier or client negotiated rate structures. e•silentpartner also supports projected revenue recognition based on IFRS-15 and ASC-606. Clients can leverage thousands of inbuilt reporting formats and options to parlay the data that best suits their needs, to give an insight into performance and opportunities to be better. It is further equipped with an ad hoc reporter and ad hoc dashboard to present valuable insights.
e•silentpartner’s growth platform allows clients to promise, deliver and profit
e•silentpartner always prioritizes customer support and assistance. Along with its one-on-one support, clients can raise tickets via the support platform and receive prompt responses. The company plans and projects that every implementation is completed within three months. Clients get trained over four or five sessions on the use of the software, with a strong emphasis on those involved in the process daily.
With its advanced capabilities, e•silentpartner has continued to be the partner of choice for several organizations. In one such instance, a professional services firm used generic but popular accounting software modified for their needs. However, they were unable to retrieve proper reporting about finances, which prevented the client from assessing profitability. The company then turned to e•silentpartner and experienced a smooth transition from the get-go. The software retrieved a step-by-step plan with dates on how the previous data would be transferred and its look. With e•silentpartner, the company could access a test environment to run the exported data and eliminate unanticipated problems. They also got custom reports to understand their financial footing.
Over the years, e•silentpartner has evolved from being just a project-based accounting solution to complete SaaS-based professional services automation software. Upcoming versions of esp platform will soon include added functionalities around Business Intelligence, Analytics, AR/AP automation, Programmatic Media Integration with Google, Amazon, and more, Enhanced Media Planning, Voice Integration, and many more. “We are not only working toward developing the mobile platform but also have enhanced our security protocols by offering two-factor authentication and single sign-on capabilities. We take pride in our implementations, customer service, and evolution,” concludes Jagini.