CONTENTS COVER STORYCXO INSIGHTS17The Future of PaymentsSeth Goodman, Director, North America Product Head, Citi Commercial Cards, Citi39The Three Hallmarks of a World-Class Finance OrganizationNilly Essaides, Senior Research Director, The Hackett Group (NASDAQ: HCKT)24Building from the Ground Up: Establishing Unclaimed Property Compliance ProgramJoe Lichty, Director of Marketing, Keane Unclaimed Property27Financial Services Keep Pace with Consumer Expectations through InnovationTerry Rodrick, VP of Cards & Payments, First Tech Federal Credit Union43Technology Drives Accounts Payable into a New AgeBethany Mezzadra, Director of Disbursements, The University of Maryland Medical System46Faster Payments Are Coming but Are They?Alex Jimenez, Vice President, Sr. Strategist, Zions Bancorporation10ProcurifyProcurifyAman Mann, Co-founder & CEO
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