CUSTOMER SERVICE Archives | CFO Tech Outlook
customer service

Integrating Advanced Technology for Flexible Payment Processing
CFO Tech Outlook >> news

The processing of payments is an essential part of the services that banks provide to their clients; it is also very complex. Developments such as instant payments and increasing customer requirements have forced the industry to change the...

Is Death of the Financial Services Industry Impending?
CFO Tech Outlook >> cxoinsights

Nigel Fenwick, VP & Principal Analyst, Forrester Research

A couple of years ago I wrote a post predicting a new business paradigm for financial services. You may have read this post and been skeptical. Maybe you thought it wasn't realistic. If so, you may be wishing you were paying more attention...

New Editions